In collaboration with Swinburne University of Technology, Eastern Volunteers is proud to be a partner in a new Diploma of Management specifically designed for current and future managers, supervisors and coordinators of volunteers.
The Diploma of Management for Volunteer Management offers a number of benefits to participants:
- Widening your career opportunities, both within the not-for-profit sector and further afield.
- Having your accumulated experience and wisdom formally acknowledged through the Recognition of Prior Learning process.
- Studying at a leading Australian university that is recognised, and honoured, for the quality of its teaching programs.
- Gaining a nationally accredited qualification that is accepted throughout the Australian volunteering and community sectors.
- Enhancing existing skills and developing new ones appropriate for the professional management of people, finance and resources.
- Building networks with experienced classmates through joint problem solving sessions, and sharing ideas and knowledge.
- Enjoying the opportunity to study processes, ideas and approaches that can be tested back in your own working environment.
- Acknowledgement of existing skills and experience through Recognition of Prior Learning (RPL). Sessions conducted with individual students.
- Eight face-to-face tuition sessions. Maximum of one day per month, 8:30am—4:30pm, at EV’s training rooms in Ringwood, Vic 3134.
- Completion of workplace projects, tasks and assignments.
- Workplace mentoring and visit from Swinburne staff.
Content of the course was developed after a substantial program of research by EV and Swinburne. Course units were judged most relevant by people directly involved with organising volunteers:
- Manage people performance
Managing people performance is the major role of a volunteer manager. Identifying the performance of staff who report to them directly will be explored by participants. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback for individuals, will assist participants with the performance management in their important role.
- Manage projects
Participants will undertake both a major and minor project in the workplace for the duration of the course. This unit addresses the management of projects including the development of a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learnt for application to future projects.
- Plan, organise & facilitate learning in the workplace
Effective training programs to up skill your current volunteer workforce will assist in improving the safety and the quality of services you provide to your many clients. Planning, implementing and facilitating education and training programs that are engaging, interesting and provide volunteers with the skills and knowledge to effectively undertake their volunteer role will be addressed in detail whilst undertaking this unit.
- Ensure a safe workplace
The safety of both the paid and unpaid workforce is paramount to the operation of your organisation. This unit describes the skills and knowledge required to establish, maintain and evaluate the organisation’s occupational health and safety (OHS) policies, procedures and programs in the relevant work area in accordance with OHS legal requirements.
- Manage budgets and financial plans
The financial management within a work team in an organisation forms the basis of this unit. The planning and implementation of financial management approaches, monitoring and controlling finances, and reviewing and evaluating effectiveness of financial management processes in line with the financial objectives of the work team and the organisation will be covered in detail.
- Manage diversity in the workplace
Managing diversity in the workplace is an ongoing challenge for volunteer managers. Participants will explore the various aspects of diversity which involves implementing the organisation’s policy on diversity, fostering diversity within the work team, and promoting the benefits of a diverse workplace.
- Plan and implement services marketing
Marketing your program to retain and attract new volunteers to your organisation is becoming a key role of the volunteer managers. Participants will gain the skills and knowledge required to use a range of strategies to plan and implement the successful marketing of your service and organisation.
- Ensure team effectiveness
This unit provides participants with the skills and knowledge to effectively facilitate all aspects of teamwork within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating teamwork and actively engaging with the management of the organisation.
Our “Blended Delivery Model” combines face-to-face sessions with workplace visits, assessments and tasks. The course runs over a 32-week period with 96 hours of tuition:
- Eight full-day face-to-face teaching sessions (one per month), totalling 64 hours.
- 32 hours covering:
- Two workplace visits from a Swinburne Supervisor.
- Skills-recognition process (RPL). This acknowledges previous experience and may result in reduced fees and time commitments.
- Workplace projects and tasks.
- Pastoral care and support.
Any additional time commitments will vary according to each individual’s study and learning needs. We suggest an average two hours per week, in addition to the 96 hours of formal tuition.
Possible Funding Options
Eligible traineeships may be available for participants who have not completed a qualification higher than Certificate III or IV. This may attract both Federal and State government funding to their employer of up to $4000, to assist with the enrolment fee of the course.
The participant fee for eligible trainees is $987.35
Eligible Victorian Government Training places are available for participants who have not completed a Diploma/ Advanced Diploma/ Degree level qualification and are not eligible to undertake a Traineeship.
The participant fee for eligible VTG place is $1970.35
Fee for Service (FFS) is charged for a participant who has already completed a Diploma/Advanced Diploma or Degree.
The participant fee for an eligible FFS place is $3200
Swinburne can advise an individual fee structure for organizations and businesses with more than one participant enrolling in the course.
Find Out More
Contact Merrilyn Bull, Team Leader — Management Programs, Leadership Learning Department, School of Business at Swinburne University of Technology on 9214 5109 0406 532 958 or email email@example.com
Or Vic North, General Manager, Eastern Volunteers on (03) 9870 7822 or email firstname.lastname@example.org